Your digital house manual with an AI concierge
A tablet in your rental that looks after your guests from the first moment to check-out — and that you set up in minutes, simply by taking photos and talking.
For your guests: everything in one place
The tablet stays in your rental and has its own charging spot. Your guests may take it around the house. It is not a normal tablet with apps and settings, but one calm home screen that works without explanation.
- A greeting by name: "Good evening, Anna", plus the day of the stay, check-out time and the local weather.
- House manual: appliances, house rules, where things are — with photos and numbered steps, searchable and readable without internet.
- Wi-Fi by QR code: point the phone camera at it and you are connected. No typing passwords.
- Surroundings: your personal recommendations for food, shopping and day trips, with "route to your phone" by QR code.
- Entertainment: Netflix, YouTube and more as large tiles. Every path leads back to the home screen.
- Check-out: the checklist to tick off and a button "Done — let the host know". If the place is still free afterwards, the guest books a late check-out or another night right on the tablet and pays securely on their phone.
- Help: "Get the host", "Something is broken" and the emergency numbers with the address of the rental.
- Bilingual: German and English, switched with one tap.
The GuestHive AI concierge knows your rental
The GuestHive concierge waits on the home screen. It answers questions with knowledge of exactly your rental — not with generic phrases. Guests type or simply hold the talk button.
- "How does the coffee machine work?" — the answer comes from your house manual, step by step.
- "Where can we eat tonight?" — suggestions within walking distance, your tips first, and the route lands on the phone by QR code.
- "What do we do tomorrow if it rains?" — a day plan that fits the weather and the location.
- Proactive: ideas for the morning in the morning, for dinner in the evening, the checklist on departure day.
If the concierge does not know something, it makes nothing up. It brings you in, and your answer appears on the guest's tablet and phone. You can follow every conversation in GuestHive. Guests always see that they are talking to an AI.
Set up in minutes: take photos instead of filling in forms
Open setup mode
With a code from your GuestHive dashboard. Only then is the camera on.
Photograph the room
The tablet recognises what is in the photo — TV, radiators, lamps, coffee machine — and shows you what is already in the house manual and what is new.
Tap what you want to add
A manual entry with a photo, an item for the check-out list, a house rule or simply "Where do I find …". Several at once; suggestions are already marked.
Explain as if you were standing next to them
Hold the talk button and describe freely how the coffee machine works. GuestHive turns it into clean, numbered steps. If something important is missing, the tablet asks.
Preview as your guest sees it
In German and straight away in English, translated automatically. Save — done.
Management
Properties, bookings, prices, cleaning, smart locks and more.
House manual on the tablet
Everything about the property, the area, tips, rules, check-out and more.
AI concierge
Knows your rental, plans day trips, recommends restaurants. If it does not know something, it brings you in.
Optional guest app
All the key information on the guest's own phone too.
- Camera off during a stay
- Microphone only while the button is held
- Reset at every check-out
Every photo makes GuestHive smarter — everywhere
What you set up on the tablet does not end up in a closed-off manual. It flows straight into the GuestHive knowledge base for your rental. You maintain your knowledge once, and it works everywhere:
- On the tablet: the concierge answers with exactly what you photographed and explained.
- In guest messages: the same AI that answers your messages on the booking platforms now also knows your oven, your waste sorting and where the bed linen is — even before arrival.
- Fewer questions for you: the more complete the knowledge, the less often the AI has to bring you in.
- Knowledge gaps become visible: questions the AI could not answer show you what to photograph or explain next.
This creates a cycle: guests ask, the AI answers, gaps stand out, you fill them in two minutes on the tablet. With every stay your rental becomes more familiar to the AI — and your guests get better answers.
Privacy and guest changeover: clean automatically
Your guests should never feel watched. That is why:
- Camera off. It is only active in setup mode and when connecting the tablet, never during a stay.
- Microphone only at the press of a button. It listens only while the talk button is held. No audio is stored, only the recognised text.
- Reset at check-out. The guest's questions and history are deleted automatically; the next guest starts fresh.
- No access codes on the tablet. Door codes and payment details never appear there.
- Remote management included: updates install by themselves at night. If a tablet goes missing, you can locate and lock it.
Questions about the guest guide
No. The camera is only active in setup mode and when connecting the tablet, never during a stay.
Only while the talk button is held. No audio is stored, only the recognised text.
The guest's questions and history are deleted automatically, and the next guest starts fresh.
It does not make anything up. It brings you in, and your answer appears for the guest on the tablet and on their phone.
German and English, switched with one tap. What you set up in German is translated into English automatically.
You can locate and lock it remotely. Updates install by themselves at night.