How do I handle late checkout requests without the back and forth?
GuestHive checks whether anyone arrives that day, asks your cleaner with one tap and then confirms the guest. If a full extension does not fit, the guest gets graduated times instead of a plain no. You do not have to do a thing.
What happens when a guest asks to stay longer
The guest asks
For example to check out at 1 pm instead of the usual time.
Next arrival first
GuestHive checks the calendar: who arrives that day and when the cleaning window is booked.
Your cleaner decides with one tap
The request arrives with property, guest and time. Your cleaner confirms, or picks an earlier time.
The guest gets an answer
Either the requested time, or a graduated offer such as 11:30, 12:00 or 12:30.
Late checkout without the back and forth. GuestHive asks your cleaner, then answers the guest.
A guest wants to stay longer. GuestHive checks the next arrival first, then asks your cleaner with one tap and confirms the guest. With graduated time offers if a full extension does not work.
- ✓Checks the next arrival and cleaning gap first.
- ✓Your cleaner decides with a single tap.
- ✓Graduated time offers, not just yes or no.
Questions about late checkout
Yes. It checks the calendar and the cleaning window first.
Your cleaner can offer an earlier time with one tap, and GuestHive passes it on to the guest.
No. GuestHive asks your cleaner directly and confirms the guest.