Answers · Risky bookings

How can I spot a party booking before the guests arrive?

GuestHive checks every booking for warning signs: very short lead time, a weekend arrival, a local phone number. If several apply, it politely points to your no-party rule and asks the guest about the purpose of the stay, before anything happens.

How the check works

  1. Every booking is checked

    GuestHive looks at the lead time, the arrival day and the guest's phone number.

  2. Several signals, one question

    If more than one sign applies, GuestHive refers to your no-party rule and asks what the stay is for.

  3. The guest has to answer

    A reply is expected. If none comes, the next step is yours: you call the guest.

More that runs quietly

The details that make letting go safe.

Knows when to stay quiet

Refunds, complaints, anything legal: GuestHive steps back and hands it straight to you.

Spots party bookings early

Short notice, weekend, local number: GuestHive flags the risk before it becomes a problem.

Opens the door for guests

Locked out at midnight? GuestHive can open the smart lock remotely, no call to you.

Watches your lock batteries

A heads-up on Telegram before a battery dies, never a guest stuck outside.

Answer once, remembered forever

Correct GuestHive a single time and it keeps your answer for good. Every reply gets a little more like yours, the longer you use it.

You: 'Vacuum in the hallway closet' → learned ✓

Speaks your guest's language

Replies in the guest's own language automatically. Over 40 supported, no plugin.

One part of a wider safety net

The booking check is one of several things GuestHive does quietly in the background, next to battery warnings, opening the door for locked-out guests and stepping back on refunds and complaints.

Questions about risky bookings

Very short lead time, a weekend arrival and a local phone number. It acts when several of them apply.

Then you call the guest. The guest is expected to reply before the stay.

No. It politely points to your no-party rule and asks about the purpose of the stay.

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