GuestHive - Intelligent Guest Communication for Vacation Rentals

The operating system
for hospitality.

GuestHive is the AI operations layer on top of your PMS.
Guest communication, cleaning coordination,
access management, invoicing — handled.
24/7. Any language.

💬 Try Live Demo
GDPR compliant
Easy channel manager integration
Any language
Your data stays with you
How it works

Sign up. Connect.
We handle the rest.

1

Get dashboard access

Sign up for GuestHive and get access to your personal dashboard. Control everything centrally and clearly.

2

Connect channel manager

Link Smoobu, Lodgify, Guesty, or your custom system. Takes 2 minutes — whether it's one property or an entire resort.

We handle the rest

From now on, GuestHive handles your operations — communication, cleaning, access, invoicing. You step in only when you want to.

From solo hosts to resort operations — GuestHive scales with your ambition.

The core

Your guest communication.
Completely handled.

From the first inquiry to checkout — GuestHive takes over your entire guest communication. Every message. Every question. Every language. 24/7.

24/7 Always available
50+ Languages
<30s Response time
🇬🇧 "Where can I find extra towels?"
🇪🇸 "¿A qué hora es el check-out?"
🇩🇪 "Wie funktioniert die Kaffeemaschine?"
🇫🇷 "Le WiFi ne marche pas"
🇯🇵 "チェックインの時間は?"
For your guests

Every guest gets their
personal concierge

Your guest wants to know when the next train leaves? GuestHive researches live and responds — without you lifting a finger.

Train connections

"When does the next train to the airport leave?"

→ Live schedule with transfer times

Weather

"What's the weather like tomorrow?"

→ Current forecast for the location

Restaurants

"Where's a good place to eat?"

→ Recommendations nearby

Attractions

"What is there to do around here?"

→ Local tips and activities

🌟 Highlight

Knows when your guest
actually arrives.*

Not the booked check-in time. The real arrival — detected by your smart lock. The perfect welcome message, at exactly the right moment.

* Requires Nuki Smart Lock

Hi Maria! 🎉 Welcome, so glad you're here! There's a little surprise waiting for you in the fridge. Enjoy your stay!
Oh how lovely, so thoughtful! Thank you so much 😊 We'll reach out if we need anything.
My pleasure! I'm here for you anytime. Have a great vacation! 🌴
For your team

Your cleaner always knows
when to come.

Guest requests a late checkout? GuestHive automatically notifies your cleaning staff — before they're already on their way.

⚠️ Extension over 30 min → instant ping to your cleaner
📅 Daily checkout status — automatically every morning
⚙️ Configure once. GuestHive handles the rest.
🧹
GuestHive
Cleaning notifications
🏠 Loft Frankfurt
⚠️ Guest requests late checkout
Until: 12:30 — please plan 30 min later.
07:18 ✓✓
No problem, I'll come at 13:00 👍
07:18 ✓✓
👕
GuestHive
Laundry service
🏠 Loft Frankfurt — 3 Checkouts
👕 Laundry pickup needed
15× bed linen, 30× towels
Ready after: 11:00
10:45
On my way, there at 11:30 ✅
10:47 ✓✓
Fully automated

GuestHive notifies your
laundry service. Automatically.

After every checkout, your laundry service receives the pickup order automatically. You set it up once — one field, done.

🛏️ Set: notify laundry from X beds — that's it
📦 GuestHive calculates linen count automatically
Orders batch up — pickup notification when threshold reached
Try it live

Try it
yourself.

This is not a video. Not fake. This is the real GuestHive AI — trained on 4 years of guest communication. Ask a question like a guest.

GuestHive Live Demo

Real AI — no fake answers

Hey! 👋 I'm your virtual host. Ask me a question — I'll respond professionally and helpfully.
Swarm Intelligence

But what happens when we
can't answer something?

Critical cases land instantly in your Telegram. 📱 Simply reply.
No dashboard, no stress.
Every case makes the system better for everyone.
Benefit from thousands of hosts' knowledge. Swarm intelligence over solo solutions.

Guest asks "The air conditioning doesn't respond to the remote?"
Unknown question — escalated to you
You help once "The remote is in the wall mount. Take it out and point directly at the AC — infrared needs line of sight!"
Your Property
Property Insight

"Remote is in wall mount"

Only relevant for your property
The Swarm
Universal Knowledge

"IR remotes need clear line of sight to AC"

0 Hosts benefit

GuestHive automatically distinguishes: What's specific to your property? What applies universally to everyone?

Universal knowledge flows into the swarm — the next host with an AC problem already has the answer, the same day.

Multi-Property Game Changer

Reply.
Done.

Whether you have one property or twenty — when the AI reaches its limits, the request lands directly with you, your property manager, or co-host. Simply reply to the message. Your answer goes automatically to the right guest, on the right platform.

Every property, one chat

No juggling between Airbnb, Booking, Smoobu. Everything arrives here.

Reply = Answer sent

Type a Telegram reply, done. No login, no app, no dashboard.

GuestHive learns along

Your answer becomes part of the Hive knowledge. Next time the AI responds.

GuestHive
Escalations & Requests
🏠 Loft Frankfurt
Guest Maria:
The heating in the bedroom isn't working and it's freezing cold 🥶 We've tried everything!
14:32
Reply to Maria
Oh no! I'm sending our technician over right away — he'll be there in 30 min. In the meantime: there are extra blankets in the left closet! Hang in there 💪
14:33 ✓✓
🏡 Finca Mallorca
Guest Thomas:
The air conditioning is dripping on the floor. Can you send someone?
14:45
All Features

Everything your guests need.
Nothing you have to do.

🧠
Intelligence

AI Communication

Answers in any language, 24/7. Sounds like you, not a bot.

Self-Learning Brain

Extracts knowledge from your conversations. Gets smarter every day.

Invisible Guest Profiling

Detects travel purpose, dietary needs and habits between the lines.

Any Language

Guest writes in Japanese? AI answers in Japanese. No setup needed.

⚙️
Operations

Cleaning Lifecycle

Checkout → team notified with bed count. Late checkout? Timing auto-adjusted.

Booking Alerts

Cancellation at 3 AM? You'll know by morning. New booking? Welcome flow starts.

Team Notifications

Cleaning and laundry teams auto-notified after checkout. Via Telegram or WhatsApp.

Smart Repair Routing

Guest reports broken tap → AI detects "plumber needed" → instant task to technician.

🎛️
Control

Smart Escalation

Knows when to ask for help. You set the sensitivity — autonomous to cautious.

Host Takeover

Take control anytime. AI pauses automatically and resumes when you're done.

Telegram Bridge

Reply from Telegram — guest gets it via their platform. No app, no dashboard.

Critical Fault Detection

Smoke, power outage, flooding — AI alerts security with priority 1.

💰
Business

Auto-Invoices

Guest asks for invoice? AI collects data, generates PDF, sends it. Zero effort.

Smoobu + Nuki + PriceLabs

Bookings, Smart Locks and dynamic pricing — connected in one dashboard.

Enterprise Security

Bank-level encryption, GDPR compliant, full tenant isolation.

Resort Command Center

Manage 200+ houses in clusters. Each with its own rules and teams.

← Swipe to explore all features →

The Dashboard

Everything at a glance.
Your cockpit.

A dashboard that shows you what really matters — no cluttered statistics, just clear overview of your guests, bookings and AI communication.

Overview

Your command center. Everything at a glance — guests, status, performance. Full control, zero stress.

GuestHive Dashboard Übersicht
AI Brain

Our AI brain was trained on conversations that resulted in 5-star reviews 99% of the time. Want to adjust the communication style anyway? You can do it here.

GuestHive KI-Gehirn
0
Average rating
0
5-star reviews
0
Years hosting experience

"Communication was perfect — quick responses, always helpful, and we felt truly welcome."

— Real guest review, Airbnb

★★★★★

"Der Gastgeber antwortete stets blitzschnell. Die Lage war hervorragend und für Kinder ein wahres Paradies!"

— Verifizierter Gast, Deutschland

★★★★★

"Sehr gute und schnelle Kommunikation mit dem Host! Super schöne Unterkunft mit toller Ausstattung. Gerne wieder!"

— Verifizierter Gast, Deutschland

★★★★★

"L'hôte répond aux messages très rapidement, serviable et attentionné. L'appartement est vraiment fait pour les familles!"

— Client vérifié, France

★★★★★

"Schnelle Antworten und durchgehende Erreichbarkeit sind vom Gastgeber zu erwarten. Die Unterkunft war sauber und sehr angenehm."

— Verifizierter Gast, Deutschland

★★★★★

"He will give you a quick answer and the support that you need. The house is an amazing place to stay!"

— Verified Guest, Brazil

★★★★★

"The host is great — very helpful and responsive, gave us plenty of tips and suggestions. The house is very special!"

— Verified Guest, USA

★★★★★

"Der Gastgeber antwortete stets blitzschnell. Die Lage war hervorragend und für Kinder ein wahres Paradies!"

— Verifizierter Gast, Deutschland

★★★★★

"Sehr gute und schnelle Kommunikation mit dem Host! Super schöne Unterkunft mit toller Ausstattung. Gerne wieder!"

— Verifizierter Gast, Deutschland

★★★★★

"L'hôte répond aux messages très rapidement, serviable et attentionné. L'appartement est vraiment fait pour les familles!"

— Client vérifié, France

★★★★★

"Schnelle Antworten und durchgehende Erreichbarkeit sind vom Gastgeber zu erwarten. Die Unterkunft war sauber und sehr angenehm."

— Verifizierter Gast, Deutschland

★★★★★

"He will give you a quick answer and the support that you need. The house is an amazing place to stay!"

— Verified Guest, Brazil

★★★★★

"The host is great — very helpful and responsive, gave us plenty of tips and suggestions. The house is very special!"

— Verified Guest, USA

FAQ

Frequently Asked Questions

Yes! We integrate seamlessly with Smoobu, Lodgify, Guesty and other channel managers. Setup takes just a few minutes. If your system isn't listed, contact us — we're constantly expanding.
GuestHive detects uncertainty and automatically escalates to you — via Telegram, email or push. You see the question, answer once, and GuestHive learns for the future.
Absolutely. Your data is encrypted in transit and at rest. We're GDPR compliant and never share data with third parties. Swarm intelligence works completely anonymized.
During beta, GuestHive is completely free. After that, we plan a fair pricing model starting at €49/month per property. Beta testers get a permanent founder discount.
Yes, one click is all it takes. You can switch between Watch, Co-Pilot and Autopilot anytime — or pause GuestHive completely. Your data and training are preserved.
Automatic arrival detection requires a Nuki Smart Lock. GuestHive uses the Nuki integration to detect when your guest actually enters the code — and sends the welcome message at exactly that moment.
GuestHive comes with excellent foundational knowledge — thanks to swarm intelligence from thousands of successful host conversations. Your own messages then refine the knowledge for your specific property. You correct once, GuestHive remembers forever. It gets better with every guest.
All of them. Guest writes in Spanish? GuestHive responds in Spanish. And thanks to live internet access, your guest can even ask about train connections, weather or restaurants — like a real concierge.

Secure your
exclusive beta access

Be one of the first beta testers and get a permanent founder discount.

✓ Completely free · ✓ Personal onboarding · ✓ No risk

✉️ Application email sent!

Please check your inbox for next steps to complete your beta application.
The email may take up to 30 minutes to arrive.

📧 Don't forget to check your spam folder!

Founder discount forever Limited spots Shape GuestHive with us

Automate guest communication with AI — for every booking platform

GuestHive is the intelligent solution for hosts and vacation rental owners who want to take their guest communication to the next level — whether Airbnb, Booking.com, VRBO or other platforms. As an AI-powered guest assistant, GuestHive handles all communication with your guests — around the clock, in any language, with the quality of a 5-star host.

Unlike conventional chatbots or template-based systems, GuestHive uses real artificial intelligence with language understanding. The AI was trained on thousands of real host conversations and understands context, nuances and unexpected questions. Whether WiFi password, check-in times, restaurant recommendations or emergencies — GuestHive responds professionally, empathetically and always in the right tone.

Swarm intelligence makes GuestHive unique: Every solved guest request improves the system for all users. This way you benefit from the collective knowledge of a growing community of successful hosts. Your own property knowledge — from the coffee machine to the parking situation — is automatically extracted from your existing messages.

GuestHive integrates seamlessly with smart home systems like Nuki Smart Locks, property management systems (PMS) like Smoobu, Lodgify and Guesty, as well as pricing tools like PriceLabs. Automatic arrival detection sends the welcome message exactly when your guest actually arrives at the door — not on a rigid schedule.

For hosts who want to stay in control, GuestHive offers three modes: Watch (you see all drafts), Co-Pilot (AI suggests, you confirm) and Autopilot (fully automatic with smart escalation). For important topics you're notified immediately via Telegram or email — you miss nothing, but don't have to do everything yourself.

Start free with the beta now and experience how professional guest communication works effortlessly. No credit card, no risk, cancel anytime.

Questions about GuestHive?

We're happy to help!

Hey! 👋 Got questions about GuestHive? Happy to help — whether it's about features, pricing, or setup.