Properties
1
79 € per month
79 € base fee, one property included+29 € per further propertytax included
From ten properties on we stop using the formula — we will make you an offer instead.
For holiday rental hosts and operators
GuestHive runs your whole operation.From first message to fresh sheets.
It answers your guests, passes jobs to your cleaner and your laundry, and keeps a log of everything it did. When a real decision needs you, your phone rings.
Dashboard Hub
Your control center at a glance
Communicator Live
Handling guest messages
16Messages
1Escalations
Property
Loft am Main
Frankfurt
73%
Currently occupied
Current guest
Laura Schmidt Checked in
Next guest
Sophie Martin
Tomorrow · 2 guests
Smart locks
Front door12 %
Garden gateOK
73 %Occupancy (30d)
€18,240Revenue 2026
5Bookings (30d)
3.4Nights avg. stay
Laundry ordered
8 of 8 beds slept in · pickup Wed, Oct 28
Cleaner confirmed
2 bath towels for Laura S.
Waiting for your OK
Reply to Sophie Martin about an early check-in
SendEdit
Your guests keep writing where they booked. Nothing changes for them.
When it really matters, your phone rings.
And only then. GuestHive tells an everyday question from an emergency.
Doesn't call you
Hi! The TV in the bedroom is asking for a PIN. What is it?
Hi Emma, the PIN for the bedroom TV is 2580. It also works for Prime Video. Enjoy the movie and good night!
Nothing sent to you
Calls you
Escalation voice callVoice-call backup on
No response within 5 minutes: your phone rings with a short voice message.
Mobile number+•• ••• ••••••
Call languageEnglish
Nothing goes out until you press send.
Start on Co-Pilot: GuestHive drafts, you decide. Switch to Autopilot when you trust it, per account, per property or per booking.
Communicator
How guest messages are handled
Default for your account
Co-Pilot: nothing reaches your guest until you press send.
Per property
Loft am Main
Frankfurt
Taunus Hideaway
Königstein
Altstadt Studio
Frankfurt
Can also be set per booking.
Co-Pilot. A reply waits for your OK. Send, edit, or mark it as wrong.
Correct it once. Say in one sentence what was wrong. GuestHive suggests a rule and learns it only after you agree.
Stays with you. Money. Refunds, discounts and goodwill are your call. Complaints and anything legal go straight to you.
NewDigital guest guide
Your digital house manual with an AI concierge.
A tablet in your rental that looks after your guests from the first moment to check-out — and that you set up in minutes, simply by taking photos and talking.
Management
Properties, bookings, prices, cleaning, smart locks and more.
House manual on the tablet
Everything about the property, the area, tips, rules, check-out and more.
AI concierge
Knows your rental, plans day trips, recommends restaurants. If it does not know something, it brings you in.
Optional guest app
All the key information on the guest's own phone too.
- Camera off during a stay
- Microphone only while the button is held
- Reset at every check-out
Trained on communication that creates 5-star stays.
These are reviews of our own rentals, not of the software. GuestHive grew out of exactly these conversations.
4.98★
Average rating
250+
5-star reviews
4 years
Hosting experience
The host always responded lightning fast. The location was excellent and a paradise for children!
Great and fast communication with the host! Super nice accommodation with great equipment. Gladly again!
L'hôte répond aux messages très rapidement, serviable et attentionné. L'appartement est vraiment fait pour les familles!
Fact checkingIt does not guess.
It does not guess.
It checks — and says where the answer came from.
Before every guest reply GuestHive pulls the data live: calendar, locks, prices, your house rules.
The sources hold
Can we come in at 11?
1question.classifyCheck-in time, Loft Familienparadies
2calendar.checkPrevious guest leaves at 10:00
3cleaning.checkWindow booked until 14:00
4answer.sendFrom 14:30, with the reason
No source delivers
Can we use the grill on the terrace?
1question.classifyAmenities, Loft Familienparadies
2knowledge.checkNothing on file about a grill
3sources.checkNo live source covers this
4host.askGoes to you instead of being guessed
A source only counts once it has actually delivered something. Otherwise GuestHive asks you — and your guest never gets an invented answer.
Example flows, real mechanics.
Try it live — no demo, no videoThis is what a guest
This is what a guest
would receive.
You're chatting with the AI of Taunus Hideaway · Königstein, Taunus · 2 bedrooms · 4 guests
Popular guest questions
Real API. Real AI. Most replies in under 30 seconds.
Toni · Sunny City Apartment
Live AI · trained on this property
Hey 👋 Welcome to the Taunus Hideaway! I'm Toni, your virtual host. Ask me anything — like a real guest. I'll respond professionally, in this property's voice.
This is a demo of our AI assistant.
Popular guest questions
One day at Loft am Main
Example property and guests
| When | Went to | What happened | Result |
|---|---|---|---|
| Morning | Laundry | 8 of 8 beds slept in. The laundry got three pickup dates to choose from. | Pickup booked |
| Midday | Cleaner | The Becker family asks to leave at 13:00. No one arrives that day, so GuestHive asked your cleaner. | Cleaner picks the time |
| Afternoon | Cleaner | A guest needs two large bath towels. Your cleaner was asked directly. | “Yes, I'll handle it” |
| Evening | Guest | The bedroom TV asks for a PIN. GuestHive answered from your house info. | You were not disturbed |
| Night | Guest and you | Water coming out of the bathroom wall. The guest learned where the main valve is, you were alerted. | Phone rang |
Everyone gets their part. In Telegram.
Laundry goes to your laundry service, cleaning questions to your cleaner, and only what truly needs you reaches you.
To your cleaner · via Telegram
To your cleaner · via Telegram
To your cleaner · via Telegram
More that runs quietly
Party bookings
On suspicious bookings GuestHive asks the guest about the purpose of the stay, before anything happens.
Invoices
A guest asks for an invoice. GuestHive sends a clean PDF from your own email address.
Arrival detection
With a Nuki lock, the welcome message goes out the moment the guest enters the code.
Every language
Replies in the guest's language, over 40 supported.
Runs on
Works with
PriceLabs
PriceLabsPlannedLodgify
Working with a different system? Write to us — we will find a solution together.
Data in Germany
Guest data is stored encrypted on servers in Germany.
No training on your messages
Your messages are not used to train AI models.
Built by hosts
Four years of hosting our own rentals, rated 4.98★.
Money stays with you
GuestHive never moves money.
PricingFree during the beta.
Free during the beta.
After that you pay per property, not per feature.
There are no tiers. Every property gets the same full scope.
Try it free for 14 days
While the beta runs, GuestHive costs nothing at all. After that you start with two free weeks — no credit card.
Beta testers keep the founder discount for good.
You need Smoobu or Guesty on top. GuestHive builds on it, it does not replace it.
Answers, before you ask.
The five questions hosts ask us most before deciding. Everything else is one click below.
01Integration & setup
Which booking system do I need?
Smoobu or Guesty. Both consolidate your bookings from Airbnb, Booking, VRBO and others, and GuestHive builds on top — with the same scope either way. Using a different system? Write to support@guesthive.ai — we will find a solution together. A Lodgify connector is planned.
What do I need for arrival detection?
Automatic arrival detection requires a Nuki Smart Lock. GuestHive detects when your guest actually enters the code and sends the welcome message at exactly that moment.
What if I have not had many guests yet?
GuestHive ships with base knowledge from real host conversations via swarm intelligence. It then learns your property from your existing messages, and improves with every guest. Correct it once, it remembers forever.
02Trust, control & data
Is my guest data safe?
Your data is stored on servers in Germany and encrypted in transit and at rest. To write replies, GuestHive uses a language model from Anthropic in the USA, covered by the EU Standard Contractual Clauses. Your messages are not used to train AI models. Swarm intelligence only learns from anonymised data.
Do I stay in control?
Always. Choose between Co-Pilot and Autopilot: on Co-Pilot nothing reaches your guest until you release it. One click switches the mode or pauses GuestHive — your data and training are preserved.
What happens when the AI is unsure?
GuestHive recognizes uncertainty and brings you in via Telegram or email. You answer once, it remembers next time. If something critical goes unanswered, it does not just resend a message: it calls you.
Does every alert come to me?
No. Laundry goes to your laundry service, cleaning questions to your cleaner, and only what truly needs you reaches you.
03What the AI runs for you
How does automatic laundry pickup work?
Set a threshold per property (for example six beds slept in). GuestHive tallies across checkouts and messages your laundry service automatically once it hits the threshold, with the bed count and a date selection by tap. One tap on Picked up resets the counter.
How does GuestHive handle late checkouts?
When a guest asks, GuestHive first checks whether anyone arrives that day. If it fits, it asks your cleaner with one tap and confirms the guest. If not, it offers graduated times. You do not have to do a thing.
Does GuestHive only answer messages, or more?
More. It runs the whole operation: counts laundry and dispatches your service, settles late checkouts with your cleaner, sends PDF invoices, and reaches out only when something needs you.
Can GuestHive create invoices?
Yes. When a guest asks for an invoice in the chat, GuestHive gathers the details, generates a clean PDF and sends it from your own email address.
Does GuestHive flag risky bookings?
GuestHive checks signals on every booking: very short lead time, weekend arrival, local phone number. If several apply, it politely points to your no-party policy and asks about the purpose of the stay before anything happens.
What if a lock battery runs low?
Battery levels for your smart locks show on the dashboard. GuestHive messages your cleaner via Telegram to charge it at the next cleaning, before it dies, so no guest ever stands in front of a door that will not open.
04Pricing
What does GuestHive cost?
Free during the beta. After that 79 € per month as a base fee with one property included, and 29 € for every further property, all prices including tax. From ten properties on we will make you an offer. Beta testers keep a permanent founder discount.
Secure your exclusive beta access.
Be one of the first beta testers and get a permanent founder discount.
Reply within 24 h · no credit card
About GuestHive
Automate guest communication with AI — for every booking platform
GuestHive is the intelligent solution for hosts and vacation rental owners who want to take their guest communication to the next level — whether Airbnb, Booking.com, VRBO or other platforms.
As an AI-powered guest assistant, GuestHive handles all communication with your guests — around the clock, in your guest's language, with the quality of a 5-star host.
Unlike conventional chatbots or template-based systems, GuestHive uses real artificial intelligence with language understanding. It builds on real host conversations and understands context, nuances and unexpected questions.
Whether WiFi password, check-in times, restaurant recommendations or emergencies — GuestHive responds professionally, empathetically and always in the right tone.
Swarm intelligence makes GuestHive unique: Every solved guest request improves the system for all users. This way you benefit from the collective knowledge of a growing community of successful hosts.
Your own property knowledge — from the coffee machine to the parking situation — is automatically extracted from your existing messages.
GuestHive runs on Smoobu or Guesty as its technical foundation and connects with smart home systems like Nuki Smart Locks and pricing tools like PriceLabs. A Lodgify connector is planned.
Automatic arrival detection sends the welcome message exactly when your guest actually arrives at the door — not on a rigid schedule.
Start free with the beta now and experience how professional guest communication works effortlessly. No credit card, no risk, cancel anytime.